Shipping policy

Thank you for choosing Retro Canvas Services! We are committed to providing you with a seamless shopping experience. Please take a moment to review our shipping policy:

Shipping Rates and Times:

  • Domestic Shipping (within the United States):
    • We offer free standard shipping on orders over $50.00 for most items in our shop. Excluded items: Mugs, T-shirts, and Posters
    • For orders under $50.00, the Economy (5 to 9 days after production) or Standard (3 to 5 days after production) shipping rates apply.
    • Expedited shipping options are available at checkout for an additional fee.
    • Orders are typically processed and shipped within 5-9 business days (excluding weekends and holidays).
  • International Shipping:
    • International shipping rates and delivery times vary depending on the destination.
    • Customs and import duties may apply to international orders and are the responsibility of the customer.
    • Please note that delivery times for international orders may be longer due to customs clearance procedures.

Order Processing:

  • Once your order has been placed, you will receive an email confirmation with your order details.
  • Orders are processed and shipped from our production partner within 3-5 business days.
  • If there are any delays or issues with your order, our customer service team will notify you promptly via email.

Shipping Carriers:

  • We partner with reliable shipping carriers such as DHL, USPS, UPS, and FedEx to ensure timely delivery of your orders.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor the status of your delivery.

Delivery Times:

  • Estimated delivery times are provided at checkout and are based on the shipping method selected.
  • Please note that delivery times may vary depending on factors such as shipping destination, weather conditions, and carrier delays.
  • We strive to deliver your order within the estimated timeframe, but we cannot guarantee specific delivery dates.

Order Tracking:

  • You can track the status of your order by using the tracking information provided in your shipping confirmation email.
  • If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer service team for assistance.

Shipping Restrictions:

  • We currently only ship within the United States and to select international destinations.
  • Some products may be subject to shipping restrictions due to size, weight, or shipping regulations. These restrictions will be noted on the product page.
  • We do not ship to P.O. boxes at this time. Please provide a physical address for delivery.

Returns and Exchanges:

  • For information about our returns and exchanges policy, please refer to our Returns Policy page.

Contact Us:

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer service team at RetroCanvasServices101@gmail.com or by phone at 973-508-2994.  We are here to help!

Thank you for shopping with Retro Canvas Services! We appreciate your support.